Shipping Policy

Digital Delivery

Knowva Learn provides an online platform connecting students with independent tutors for digital 1:1 video coaching sessions.

We do not sell any physical goods, books, hardware, or merchandise. Therefore, no physical items will be shipped.

Service Delivery Time (Duration)

All purchased services (lesson credits) are delivered electronically to your Knowva Learn account instantly upon successful payment confirmation. You can use these credits to schedule lessons immediately. The actual tutoring sessions are conducted live at the date and time agreed upon between you and the tutor.

Contact

If you have any issues accessing your purchased lessons, please contact us immediately at support@knowvalearn.com.